@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&display=swap');

:root {
  --wz-red:#CC0000;--wz-dark:#8B0000;--wz-bg:#111;--wz-s1:#1a1a1a;
  --wz-s2:#222;--wz-s3:#2a2a2a;--wz-b:#333;--wz-t:#f0f0f0;
  --wz-m:#777;--wz-g:#25D366;--wz-r:16px;--wz-f:'Inter',sans-serif;
  --wz-z:2147483600;
}
*{box-sizing:border-box;margin:0;padding:0}

/* LAUNCHER */
#wz-btn{
  position:fixed;bottom:22px;right:22px;z-index:var(--wz-z);
  width:60px;height:60px;border-radius:50%;
  background:linear-gradient(135deg,var(--wz-red),var(--wz-dark));
  border:none;color:#fff;cursor:pointer;
  display:flex;align-items:center;justify-content:center;
  box-shadow:0 4px 20px rgba(204,0,0,.5);
  transition:transform .2s,box-shadow .2s;font-family:var(--wz-f);
}
#wz-btn:hover{transform:scale(1.1);box-shadow:0 6px 28px rgba(204,0,0,.7)}
#wz-btn:active{transform:scale(.93)}
#wz-dot{position:absolute;top:4px;right:4px;width:13px;height:13px;
  border-radius:50%;background:#ff3b3b;border:2px solid #fff;display:none}
#wz-dot.on{display:block;animation:wz-ping 1.8s infinite}
@keyframes wz-ping{0%,100%{transform:scale(1)}50%{transform:scale(1.35)}}

/* WIDGET BOX — fixed size, flex column */
#wz-box{
  position:fixed;bottom:96px;right:22px;z-index:var(--wz-z);
  width:385px;height:630px;
  background:var(--wz-bg);border:1px solid var(--wz-b);
  border-radius:20px;
  box-shadow:0 24px 64px rgba(0,0,0,.75),0 4px 16px rgba(0,0,0,.4);
  display:flex;flex-direction:column;overflow:hidden;
  font-family:var(--wz-f);font-size:13.5px;color:var(--wz-t);
  opacity:0;transform:translateY(20px) scale(.96);
  pointer-events:none;transition:opacity .25s,transform .25s;
}
#wz-box.open{opacity:1;transform:none;pointer-events:all}

/* HEADER */
#wz-hd{
  flex-shrink:0;display:flex;align-items:center;gap:10px;
  padding:13px 15px;
  background:linear-gradient(135deg,var(--wz-red) 0%,var(--wz-dark) 100%);
  position:relative;z-index:5;
}
#wz-logo{width:40px;height:40px;border-radius:50%;object-fit:cover;
  border:2px solid rgba(255,255,255,.3);flex-shrink:0}
#wz-hd-icon{width:40px;height:40px;border-radius:50%;flex-shrink:0;
  background:rgba(255,255,255,.18);border:2px solid rgba(255,255,255,.25);
  display:flex;align-items:center;justify-content:center;font-size:20px}
#wz-hd-info{flex:1;min-width:0;display:flex;align-items:center;gap:10px}
#wz-hd-name{font-size:15px;font-weight:700;color:#fff}
#wz-hd-sub{display:flex;align-items:center;gap:5px;
  font-size:11px;color:rgba(255,255,255,.75);margin-top:2px}
.wz-pulse{width:7px;height:7px;border-radius:50%;background:#4ade80;
  flex-shrink:0;animation:wz-bl 2s infinite}
@keyframes wz-bl{0%,100%{opacity:1}50%{opacity:.2}}
#wz-hd-btns{display:flex;gap:4px;align-items:center;position:relative}
.wz-hb{width:30px;height:30px;border-radius:8px;border:none;cursor:pointer;
  background:rgba(255,255,255,.15);color:rgba(255,255,255,.9);
  display:flex;align-items:center;justify-content:center;transition:background .15s}
.wz-hb:hover{background:rgba(255,255,255,.3);color:#fff}

/* DROPDOWN */
#wz-dd{position:absolute;top:calc(100% + 8px);right:0;
  background:var(--wz-s3);border:1px solid var(--wz-b);
  border-radius:12px;min-width:180px;
  box-shadow:0 10px 30px rgba(0,0,0,.6);overflow:hidden;
  display:none;z-index:20}
#wz-dd.open{display:block;animation:wz-fd .16s ease}
@keyframes wz-fd{from{opacity:0;transform:translateY(-8px)}to{opacity:1;transform:none}}
.wz-di{display:block;width:100%;padding:11px 15px;background:none;border:none;
  font-family:var(--wz-f);font-size:13px;color:var(--wz-t);text-align:left;
  cursor:pointer;transition:background .12s}
.wz-di:hover{background:var(--wz-s2)}
.wz-di+.wz-di{border-top:1px solid var(--wz-b)}
.wz-di-red{color:#ff6b6b}

/* MESSAGES — flex:1 scrollable */
#wz-msgs{
  flex:1;overflow-y:auto;overflow-x:hidden;
  padding:14px 13px 8px;
  display:flex;flex-direction:column;gap:3px;
  scroll-behavior:smooth;
}
#wz-msgs::-webkit-scrollbar{width:4px}
#wz-msgs::-webkit-scrollbar-thumb{background:var(--wz-b);border-radius:4px}

/* BUBBLES */
.wz-b{
  max-width:83%;padding:10px 14px;border-radius:16px;
  line-height:1.58;font-size:13.5px;word-break:break-word;
  animation:wz-pop .18s ease;
}
@keyframes wz-pop{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.wz-b.u{align-self:flex-end;background:var(--wz-red);color:#fff;border-bottom-right-radius:4px}
.wz-b.b{align-self:flex-start;background:var(--wz-s2);color:var(--wz-t);
  border:1px solid var(--wz-b);border-bottom-left-radius:4px}
.wz-b strong{font-weight:600}
.wz-b a{color:#ff8080;text-decoration:underline;text-underline-offset:2px}
.wz-b a:hover{color:#ffb0b0}
.wz-ts{font-size:10px;color:var(--wz-m);padding:1px 4px 7px;align-self:flex-end}
.wz-ts.b{align-self:flex-start}

/* TYPING */
#wz-typ{align-self:flex-start;background:var(--wz-s2);border:1px solid var(--wz-b);
  border-radius:16px;border-bottom-left-radius:4px;padding:11px 15px;
  display:none;gap:5px;align-items:center;margin-top:4px}
#wz-typ.on{display:flex;animation:wz-pop .18s ease}
#wz-typ span{width:7px;height:7px;border-radius:50%;background:var(--wz-m);
  animation:wz-bb 1.3s infinite}
#wz-typ span:nth-child(2){animation-delay:.18s}
#wz-typ span:nth-child(3){animation-delay:.36s}
@keyframes wz-bb{0%,60%,100%{transform:translateY(0)}30%{transform:translateY(-7px)}}

/* QUICK REPLIES */
#wz-qrs{flex-shrink:0;display:flex;flex-wrap:wrap;gap:6px;
  padding:9px 13px 10px;border-top:1px solid var(--wz-b);background:var(--wz-bg)}
.wz-qr{display:inline-flex;align-items:center;gap:4px;padding:6px 12px;
  border:1px solid var(--wz-b);border-radius:20px;background:transparent;
  color:var(--wz-m);font-family:var(--wz-f);font-size:12px;font-weight:500;
  cursor:pointer;white-space:nowrap;transition:all .15s}
.wz-qr:hover{border-color:var(--wz-red);background:var(--wz-red);color:#fff}
.wz-wa{border-color:var(--wz-g);color:var(--wz-g);font-weight:600}
.wz-wa:hover{background:var(--wz-g);border-color:var(--wz-g);color:#fff}

/* INPUT BAR */
#wz-inp-row{flex-shrink:0;display:flex;align-items:flex-end;gap:8px;
  padding:10px 13px 13px;border-top:1px solid var(--wz-b);background:var(--wz-bg)}
#wz-inp{flex:1;min-height:40px;max-height:110px;background:var(--wz-s1);
  border:1.5px solid var(--wz-b);border-radius:13px;color:var(--wz-t);
  font-family:var(--wz-f);font-size:13.5px;padding:10px 14px;
  resize:none;outline:none;line-height:1.45;display:block;transition:border-color .15s}
#wz-inp::placeholder{color:var(--wz-m)}
#wz-inp:focus{border-color:var(--wz-red)}
#wz-send{width:42px;height:42px;border-radius:50%;background:var(--wz-red);
  border:none;color:#fff;cursor:pointer;flex-shrink:0;
  display:flex;align-items:center;justify-content:center;
  box-shadow:0 2px 8px rgba(204,0,0,.4);transition:background .15s,transform .1s}
#wz-send:hover{background:var(--wz-dark)}
#wz-send:active{transform:scale(.9)}
#wz-send:disabled{opacity:.35;cursor:not-allowed;transform:none}

/* FOOTER */
#wz-foot{flex-shrink:0;text-align:center;font-size:10.5px;color:var(--wz-m);
  padding:6px;border-top:1px solid var(--wz-b);background:var(--wz-bg)}
#wz-foot strong{color:var(--wz-red)}

/* OVERLAYS — absolute, cover entire box */
.wz-ov{
  position:absolute;inset:0;background:var(--wz-bg);z-index:15;
  display:flex;align-items:center;justify-content:center;
  flex-direction:column;padding:30px 26px;text-align:center;
  visibility:hidden;opacity:0;transition:opacity .22s,visibility .22s;
}
.wz-ov.on{visibility:visible;opacity:1}
.wz-ov-emoji{font-size:52px;margin-bottom:16px}
.wz-ov-title{font-size:20px;font-weight:700;margin-bottom:8px}
.wz-ov-sub{font-size:13.5px;color:var(--wz-m);line-height:1.65;margin-bottom:26px}
.wz-ov-sub strong{color:var(--wz-t)}
.wz-btn{width:100%;padding:13px;border-radius:12px;border:none;
  font-family:var(--wz-f);font-size:14px;font-weight:600;cursor:pointer;
  margin-bottom:10px;transition:background .15s,transform .1s}
.wz-btn:active{transform:scale(.97)}
.wz-btn:last-child{margin-bottom:0}
.wz-btn-p{background:var(--wz-red);color:#fff}
.wz-btn-p:hover{background:var(--wz-dark)}
.wz-btn-o{background:transparent;color:var(--wz-m);border:1.5px solid var(--wz-b)}
.wz-btn-o:hover{border-color:var(--wz-red);color:var(--wz-t)}

/* STARS */
#wz-stars{display:flex;gap:10px;margin-bottom:20px}
.wz-star{font-size:38px;color:var(--wz-b);cursor:pointer;line-height:1;
  transition:color .12s,transform .12s;user-select:none}
.wz-star:hover,.wz-star.on{color:#f5a623;transform:scale(1.15)}
#wz-fb-note{width:100%;background:var(--wz-s1);border:1.5px solid var(--wz-b);
  border-radius:11px;color:var(--wz-t);font-family:var(--wz-f);font-size:13px;
  padding:10px 13px;resize:none;outline:none;height:76px;margin-bottom:18px;display:block}
#wz-fb-note::placeholder{color:var(--wz-m)}
#wz-fb-note:focus{border-color:var(--wz-red)}
.wz-fb-row{display:flex;gap:10px;width:100%}
.wz-fb-row .wz-btn{margin-bottom:0}

/* MOBILE */
@media(max-width:440px){
  #wz-box{width:100vw!important;height:93vh!important;
    right:0!important;left:0!important;bottom:0!important;
    border-radius:20px 20px 0 0}
  #wz-btn{bottom:16px;right:16px}
}

/* Header layout fixes */
#wz-hd{display:flex;align-items:center;justify-content:space-between}
#wz-hd-info{display:flex;align-items:center;gap:10px;flex:1;min-width:0}
